Transforming Telecom Operations with a Robust Data Management Platform

A leading Malaysian telecom operator recognized the need to enhance its data management infrastructure to meet growing demands for real-time analytics, accurate reporting, and superior customer service. Partnering with Artha Solutions, they implemented a cutting-edge Data Management Platform, leveraging Master Data Management (MDM) and Big Data technologies to streamline processes and improve business outcomes. This case study explores the challenges faced and the solutions delivered.